Social Media

0 to 50k followers for a fast-growing café chain

A reels-first content engine turned six cafés into a recognised lifestyle brand and filled weekday off-peak hours.

Client
Brew & Bloom
Industry
F&B / Hospitality
Duration
12 months
Services
4 channels
Social Media Marketing Content Production Community Management Influencer Collabs
0 to 50k followers for a fast-growing café chain — Social Media case study
186K
Followers
from 4.2K
9.4M
Monthly reach
organic
+32%
Weekday footfall
YoY
8.6%
Engagement rate
vs 1.9% niche avg

About the brand

Brew & Bloom operates specialty coffee cafés across Ahmedabad, Surat and Pune with a young, design-led customer base.

Business goals

  • Build a brand people post about
  • Increase weekday footfall
  • Launch new outlets with an existing audience

Target audience

Students, remote workers and 22–35 urban professionals.

The challenges

Where Brew & Bloom stood before partnering with Nexon Digital Studio.

  1. 1 Inconsistent posting with no content system or brand voice.
  2. 2 Heavy weekend traffic but empty weekday afternoons.
  3. 3 New outlet launches started from zero local awareness.

Our strategy & solution

Research through reporting — every phase measured, documented and reviewed.

Research & Discovery — 0 to 50k followers for a fast-growing café chain
01

Research & Discovery

We audited 18 competitor accounts, mined comment sections and mapped the content formats that actually drove saves and shares.

  • Full technical & competitor audit
  • Keyword and intent mapping
  • Analytics + conversion tracking rebuild
Strategy & Roadmap — 0 to 50k followers for a fast-growing café chain
02

Strategy & Roadmap

We designed a three-pillar calendar — craft, community and humour — plus an outlet-launch playbook.

  • 90-day prioritised roadmap
  • Channel budget modelling
  • KPI targets agreed with stakeholders
Implementation — 0 to 50k followers for a fast-growing café chain
03

Implementation

A monthly shoot day produced 40+ assets; we shipped 5 reels a week and ran creator collaborations in each city.

  • Sprint-based execution
  • Creative and content production
  • Weekly shipping cadence
Optimisation — 0 to 50k followers for a fast-growing café chain
04

Optimisation

Hooks, covers and posting windows were tested weekly; weekday offers were pushed only to local audiences.

  • A/B tests on offers and creative
  • Bid, budget and page-speed tuning
  • CRO on the highest-traffic templates
Reporting & Scale — 0 to 50k followers for a fast-growing café chain
05

Reporting & Scale

Store managers received a weekly one-pager linking content performance to footfall and redemption codes.

  • Live revenue dashboard
  • Monthly strategy review
  • Scale-up plan for winning channels

The results

Measured business outcomes, before and after.

Monthly reach

96%
Before 120K
After 9.4M

Followers

98%
Before 4,200
After 186,000

Weekday covers/day

32%
Before 84
After 111

UGC posts/month

97%
Before 6
After 240

Growth timeline

1 Month 1

Brand voice + content system

2 Month 4

First 1M-view reel

3 Month 8

100K followers crossed

4 Month 12

186K followers, 32% weekday lift

“People now walk in quoting our reels. Nexon gave us a content machine that runs whether or not we're thinking about marketing.”
Ananya Shah
Ananya Shah
Founder, Brew & Bloom

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